FROM THE
INDUSTRY
Driving Future Efficiency: The Power of Outsourced Fleet Management
By Christopher Caddick, Head of Business Development at JCT600 Vehicle Leasing Solutions (VLS)
The role of the fleet manager is to ensure that fleets operate safely, compliantly, and cost-effectively.
In the future, this goal won’t change. However, whilst the environment in which they operate today includes rising costs, increasing compliance demands, and the pressure to support broader business goals such as sustainability, the demands on fleet managers will continue to get more challenging. At the same time, many are working with fewer internal resources, making it essential to work with the right fleet management partner.
A successful fleet management partner has three key responsibilities. First, they must handle the day-to-day management of the fleet, ensuring operations run smoothly and efficiently. Second, they must ensure that drivers are safe, mobile, and engaged in their roles. Third, they must provide expert advice and industry-leading best practices to help fleet managers navigate challenges and identify opportunities for improvement.
Outsourcing fleet management can sometimes be misunderstood as completely handing over control. In reality, it means working with a provider who specialises in certain aspects of fleet operations while aligning with the fleet manager’s policies. This could involve outsourcing tasks like vehicle maintenance, licence checks, or vehicle ordering. The fleet manager retains oversight and can focus on strategic goals like cost control and sustainability, while the partner manages operational elements.
Managing a fleet in today’s economic climate requires more than just routine management—it requires a strategic approach that aligns with broader business objectives. At JCT600 VLS, we understand that each fleet is unique, which is why we provide tailored solutions to meet the specific needs of our customers. This personalised approach helps businesses achieve their fleet goals while managing costs and supporting long-term sustainability.
“Outsourcing fleet management can sometimes be misunderstood as completely handing over control. In reality, it means partnering with a provider who specialises in certain aspects of fleet operations while aligning with the fleet manager’s policies”
One important aspect of effective fleet management is clearly defining roles and responsibilities. A well-structured approach minimises confusion and increases efficiency. Additionally, managing vehicle off road (VOR) time is crucial. When a vehicle is out of service due to maintenance or repairs, it directly affects productivity and profitability. A fleet management partner can help reduce VOR time, keeping the fleet operational and minimising downtime.
Eliminating unnecessary administrative tasks is another area where a partner can add value. Excessive administrative work takes away from strategic initiatives, but outsourcing these tasks allows fleet managers to focus on cost control and fleet strategy. A fleet management partner can also provide specialised knowledge, keeping fleet managers informed on the latest regulatory requirements and technological advancements. This expertise ensures that fleet managers can make informed decisions and stay ahead of industry trends.
A reliable fleet management partner should offer transparent pricing. Clear pricing helps businesses avoid unexpected costs and plan more effectively. This transparency fosters trust and strengthens the relationship between the fleet manager and the provider.
While the core responsibilities of fleet management remain the same, today’s challenges require a more strategic and collaborative approach. The right fleet management partner helps fleet managers navigate these challenges, providing tailored solutions, expert advice and operational support. By doing so, fleet managers can focus on achieving their broader business objectives while ensuring the fleet operates efficiently and cost-effectively.
