Encompassing the traditional intermediary role – and adding an innovative technology platform – Nexus, the vehicle and plant hire solution, has adapted and grown to become a leading software tech provider that can connect suppliers and serve rental clients.
Being known as the ‘middle man’ in the vehicle and fleet rental industry is quickly becoming a positive role and one that is a welcomed addition. It is understood nowadays that intermediaries play a crucial role in the industry by bringing a wealth of expertise, insight and offering market-leading technology such as Iris, an industry-leading platform that is exclusively available to Nexus customers and partners – offering real-time access to the UK’s largest vehicle and plant hire supply chain.
Suppliers’ and clients’ expectations for convenience, reliability and flexibility in today’s volatile and rapidly evolving landscape are at an all-time high. In rental there is nothing more relevant than finding the right balance of supply and demand – it is about ensuring the available fleet matches the fluctuating needs of customers, minimising downtime and maximising efficiency.
A better utilised network often leads to a higher chance at commercial success and growth trajectories. By involving businesses such as ours in the vehicle rental process, suppliers and customers are brought together in a well-maintained network.
Technology is also key to maintaining the network. Tech platforms such as Iris allow for smart integration between systems and websites into a single source gateway, while also beginning to recognise booking patterns and habits. Better informed management information reports can lead to the management of unexpected costs such as damage reports and location patterns, better maintained billing processes and overall end-to-end control. All the benefits equal a stronger network – and give suppliers the chance to maintain a sustainable and informed growth trajectory that they may not have had otherwise.
“Suppliers' and clients’ expectations for convenience, reliability and flexibility in today’s volatile and rapidly evolving landscape are at an all-time high”
From our own experience at Nexus, we strive for the badge of ‘strategic partner’ to all parties. We are unapologetic about the value we provide our suppliers and customers thanks to the fleet supply network we have developed, leading us to become an integral part of our clients’ team. In an uncontrollable and volatile industry that faces challenges with supply and demand, we streamline the process by ensuring usage and availability work hand in hand. Building a curated, strategic and quality network of partners is something that takes time, effort and expertise. And it isn’t just about joining the A to the B – it’s about building worthwhile relationships with all parties, ensuring everyone is on the same page and that they can be reactive and proactive at the same time.
At Nexus, we have worked incredibly hard to offer an integrated network that covers close to whole market access to our customers, working with over 300 rental suppliers across the UK, covering cars, vans, HGVs and plant hire.
This extensive network and our partnerships enable a complete commercial vehicle rental solution. This leaves customers free to focus on their business while we work to balance the supply and demand and ensure a simplified end-to-end process, creating operational efficiencies and solutions all around. With the support of our market-leading tech platform Iris, we also bring total visibility to the forefront of rental, with data, reporting and insights all in one place.
So, what do businesses like Nexus bring to the table? The ability to build and manage a vast supply network, one that may not exist without the knowledge and technology brought with them. Not only does this allow administrative processes such as reservations, insurance, billing and insights to be streamlined, it also brings together the various parties and creates a reliable and efficient rental experience.